Travel Outbound Operation - KL

Job Description

・Answer incoming enquiries from emails and phone call from customers
・Handle bookings for ground service components with oversea suppliers
・Monitor and follow up ongoing enquiries
・Prepare relevant documentation including confirmations, invoices, tickets, itineraries, amendments
・Participate in travel related events
・Execute weekly sales call to the agents
・Create and build partner relationships with customers
・Provide administrative support to the department including answering phone calls and attending to customer inquiries
・Provide support on booklet and brochure preparation and finalization
・Ensure that a personalized and high class level of service is provided consistently

Requirements

・Must be fluent in Mandarin, English Languages.
・Strongly recommend those who can read & write Mandarin as we are targeting China Market.
・Fresh Graduates are encourage to apply.
・Experience in related industry will be an advantage.

Language

English, Mandarin