• Defend, grow and expand sales volume from existing Canon’s top notch corporate accounts
• Aggressively achieve market share; converting major accounts into Canon customers
• Engage with C-suite members of corporate customers
• Perform full sales function, including pre and post-sales activities
• Proactive account management for existing clients
• Build strong business relationships with our clients and ensure service offerings are met
• Prepare quotations, tenders, site walks/surveys, minutes of meetings with customers
• Perform sales demonstration and presentations to clients
• Maintain and achieve customer satisfaction in pursuit of business targets
• Relationship management - develop and maintain good relationship with all and potential clients
• Manage ad-hoc queries and enquiries generated
• Liaise with internal Divisions to ensure requests are followed up

・Responsible for all marketing support related task.
・Update new products, promotions, flyers and videos on company Website.
・Reply email enquiries and Instant Chat messenger daily.
・Manage and upload new Product videos on YouTube.
・Schedule and draft post for new products, promotions, reply enquiries and comments daily on Facebook.
・Process advertisement application and follow up with salesperson on the progress.
・Manage and monitor marketing gift inventory and prepare for roadshow and seminar request.
・Arrange delivery of marketing material to customer and branches.
・Manage and update media library
・Search for new vendor and request quotation, raise Purchase Requisition form, request PO & follow up with invoice.
・Manage catalogue display at showroom & printed flyers on marketing support rack.
・Assist in event, Regional Seminars and Roadshows whenever required
・Assist on in-house printing, lamination, photocopy, spec cards, QR tag, promotion banner.
・To execute superior ad-hoc basis project and assignment given.
・Report to Sales Administration Manager
・Prepare catalog before seminar
・Have seminar 4days in Kuching per month before COVID(currently stops)

・To check the documentation correctly
・To communicate with Japanese customer to using Call, mail to correct the documents for hospital
※Call is around 10 calls / day
・Documentation check from customer
・Other documentation / admin related job

・Developed new clients from the list
・Main clients will be Japanese who lives in Malaysia, and Japanese company who has insurance which cover thire support
・They sales for service (online Japanese translator / online Japanese Dr. health check...etc) to customer who lives in Malaysia

・Gather and understand customer's needs and requirement or services that will help customers to optimize efficiency and reduce costs
・Promote multifunction office equipment (with print, copy, fax, scan and email functions) and solutions to potential corporate customers
・Develop or generate business opportunities via creative initiative ie social media, event networking, Linkedin, Canon’s customer list, canvassing, cold calling, and meet up with potential customers to increase prospect
・Implement sales strategies to source for new business opportunities
・Organize and conduct product presentation and demonstration to the prospective customers
・Prepare sales proposals and quotations to prospective customer

・Attend product enquiries from (call-in or walk-in customers)
・Do cold call to potential clients., using the list prepared by company
・Sales is for both new clients and current clients (50:50)
・Going to business trip(if necessary)
・Communication with Tsubaki factories in Japan, in Japanese
・Expand company brand in Malaysia and support the clients.
・1 sales has about 50 clients
・Main clients are car industrial, metal maker, seaport, palm oil maker, food factory, Power plant etc
・During cold call to potential and current Japanese customers and when communicate with our factory in Japan, they use Japanese

・Follow up shipment order from oversea customers.
・Obtain daily schedule from suppliers.
・Interact with internal logistics & account department.
・Place shipment order and track shipment status.
・Logistic involvement in invoice issuance, logistic arrangement and follow ups overall shipment until accomplish.
・To compile customers’ delivery instruction.
・To prepare delivery instruction (in PPMY format) to logistic /warehouse.
・Delivery control (delivery adjustment with vendors)
・Weekly update quotation into Master list.
・To respond on customer request for quotation (RFQ) and prepare quotation to customer.
・Price check on the weekly shipment.
・Follow up on the quality issue coordination with supplier.
・Resolves customer complaints by investigating problems.
・prepare end month report.

• Lead Anti-diabetes product marketing which include management over Marketing, Sales support and Training functions.
• Develop long-term country-specific strategic plans for Anti-diabetes product and assists in the direction of resource allocations and marketing guidance
• Drive operational excellence across the team including account segmentation, forecasting, lead management, inventory planning & sales team support.
• Work to understand the market, integrated commercialization strategies and tactics across all functions, customers & channels, and consumer/patient marketing
• Oversees execution of sales support activities relating to assigned products
• Serves as product expert with a high degree of market and competitive knowledge
• Drive commercial excellence with sales team, ensuring there is effective territory coverage,
account segmentation aligned with the strategy and consistent & accurate forecasting.
• Develop and cultivate relationships with key decision makers / opinion leaders.
• Assess market needs, follow trends in the business and anticipate future developments.
• Monitor competitor activities and develop strategies and tactics to deal effectively
• Drive growth and deliver both short- and long-term financial results
• P&L responsibility for Anti-diabetes product

• Leads the preparation and solicitation of competitive bids, quotations and proposals for Raw Material, Packaging Materials and/or other assigned Materials/Services including contract manufacturing in compliance with SOP. Evaluate competitive offerings balancing between price, quality and service. Assess supplier product and pricing information, including negotiations for price competitiveness. Prepare and issue contracts for review and approval.
• Manage and control costs by work cross-functionally internally and with supply partners to proactively address potential cost increases through supply agreements, cost/efficiency improvement projects and other initiatives.
• Evaluate optimum strategies for inventory and cost management, including MOQ, restock levels and just-in-time supply as appropriate. Lead the cost and/or process improvement projects for selected Materials, working with cross-functional internal team(s) and the supply partners to identify and quantify the potential benefits, obtain approvals and follow the approved projects through to successful implementation.
• Understands the relevant GMP regulations and quality standards/specifications of company’s Products and translate these in practical ways in evaluation of potential suppliers.
• Collaborate with internal stakeholders to lead the capability, capacity and cost evaluation of materials for New Product Development in a timely manner
• Manage database of Suppliers, Materials, specifications and prices. Maintain a material cost database in collaboration with Finance department.
• Contribute to sourcing excellence functional development efforts such as process improvement and capabilities development.
• Establish and maintain a routine monitoring and feedback system to monitor supplier performance, and provide timely and meaningful feedback to suppliers. Prepare assessment reports of total purchases and vendor performance to enable proper evaluation and monitoring of cost, quality and service. Provide regular feedbacks and reports to upper management in a timely manner.
Supplier Relationship Management
• Leads the business relationship and establishes trust and partnerships with assigned Suppliers and Vendors, including contract manufacturers, contract packagers and strategic material providers
• Develop and maintain a supplier management methodology, supplier performance metrics and if necessary, conduct supplier visits to evaluate capability, capacity and alignment.
• Leads the resolution of escalated issues with respect to quality, performance or supply, in collaboration with other relevant departments e.g. QAQC, PPIC.
• Participate actively in internal self-inspection programs and external supplier audits. Management & Organization
• Champion process improvements, recommending new ways of working to improve processes and embed new systems in the function as appropriate, including review of current department SOPs as appropriate.
• Lead and participate in organizational cross-functional development such as process improvement, capabilities development efforts, and continuous improvement programs.
• Participate and/or lead short- and long-term initiatives that deliver positive impacts on the organization, including training, mentoring and coaching direct reports.
• Collaborate and build productive relationships with internal business partners and stakeholders to identify opportunities to gain efficiencies and costs savings while fulfilling business requirements.
• Identify risks in current procurement processes and procedures; escalate business risks to proper level of management and initiate actions where appropriate to mitigate these risks.
• Support internal risk assessments and mitigation plans; analyse and ensure resolution of issues raised in audit reports
• Ensure compliance with department SOPs and other relevant policies.
• Monitors KPI’s related to functional responsibilities in close coordination with immediate superior.

•Assist Senior to handle daily accounts task including general ledger, journal, accounts payable, accounts receivable, profit & loss and balance sheet, taxation in accordance to the Financial Reporting Standard.
•Assist in day-to-day accounting activities including process payments of supplies, petty cash disbursement and payment receipts.
•Assist in preparing monthly sales report
•Assist to ensuring credit note and statements of accounts are prepare correctly
•Assist to monitoring & processing payment for customer (debtors)
•Assist to key in stock receiving
•Key in data entry, filling and all paper work in organised manner
•Assist in office administrative activities, manage procurement of all office supplies of stationery, equipment and furniture.
•Assist in office maintenance service arrangement for electrical, water supply, air-cond service, water filter service, cleaner service and etc.
•In charge of office upkeep and staffs refreshments.
•In charge of all the incoming and outgoing postage and courier service.
•Attend guest and serving drink
•Assist for receive and record PO before pass to Operations department
•Handle daily administration job such as invoicing, billing, filling, data entry, photocopy and etc.
•Ad-hoc clerical job task assigned from time to time.