・Effectively allocate of resources such as manpowers, machinery, overtime and materials in line with company's quality objectives.
・Recommend improvement in production's workflow to maximize the production efficiency while maintain the high quality standards.
・Provide guidance and motivate team members to accomplish production goals.
・Ensure all the documentation are properly maintained, updated and remain traceable as per ISO requirements.
・To coach, lead and motivate production staffs in all aspects of production processes for optimum output and ensure quality work is done in a safe manner.
・Work closely with inter departments on improving the machine efficiency, optimizing the process, implement yield improvement and cost reduction programs.
・Maintain the housekeeping, 5S of the production and ensure production staffs operate follow the designated SOP and procedures as set.
・Implement cost saving measures and maintain budget spending.
・To prepare production reports in a timely manner.

・Actively pursue growth and business expansion opportunities by developing new Japanese base clients (Hunting Role)
・ Attend to the needs of the customers – both business, and operations – to build and maintain high customer satisfactions.
・Hands on in the preparation, presentation, and follow-up on Requests for Information (RFI), Requests for Proposal (RFP), and Requests for Quotations (RFQ).
・Execute day-to-day sales activities, which includes sales visitation, updating new business potentials / share up potentials in the system, feedback on customer performance, satisfactions, AR Outstanding statuses, and progress of business development activities.
・Communicate clearly the customers’ require

・To assist and support the Department Head in Quality Management System (QMS) and ensure compliance to applicable legal requirements.
・To assist and ensure incoming raw materials, in process testing and final products quality are comply to company, customer and statutory requirements.
・To assist and support customer services in quality related and communicate on customers complaints matter from China, Thailand, Singapore, Thailand and etc
Coordinate with internal and external personnel to understand quality needs and provide support in timely and
effective manner to achieve quality objective.
・Continuously review on quality documents, procedures and confirmation on effectiveness of action taken.
・Ensure corrective action plans are initiated and monitored on all quality issues and progress.
・Assist in prepare quality documentation and reports such as 8D report, countermeasure report and etc.
・Monitor and analysis the record of defects and failure rates.
・Perform others duties as and when assigned by superior.

・To in charge of key in QC data
・Handling quality claims & QC related documents
・Do inspection at supplier's factory
・Attend QC from Japan for inspection, checking factory & etc.
・Attend buyers from Japan for furniture exhibition
・Handle others QC related jobs

・Assist in and document requirements analysis, solution design and development of custom components and work on multiple project simultaneously.
・Contribute to customer satisfaction and project success.
・Developing abilities to eventually become an expert in localization, implementation methodology, and project management; includes progressive path to manage projects, assist with scoping and provide input to product development and more.
・Support any ad-hoc job based on the current needs.
・Performs basic quality checks on completed jobs before submission.
・Simultaneously manage multiple projects with short deadlines.
・Produce error-free content that adheres to the Customers’ style guidelines.
・Any other jobs assigned by the Supervisor or Branch Manager.

・In charge of customers' order processing
・In charge of Export documentations such as B/L, Delivery Order, Invoice, Packing List, letter of credit, Quotation, and liaise with customers and other concerned team
・Preparing shipment documents and slitting job sheets.
・Preparing courier documentation for samples & Proforma Invoices to customers.
・Liaise with sales and warehouse department to ensure that all materials are delivered on time.
・Checking stock for invoice conversion in inventory system.
・Take orders from customers through telephone when necessary.
・Supporting sales team for any sales related matters

・Produces machined parts by interpreting blueprint / drawing, programming, setting up,
・Operating a CNC machine (machining centre)maintaining quality and safety standards
・Keeping records maintaining equipment and supplies.

・Conduct market research to identify selling possibilities and evaluate customer needs
・Actively seek out new sales opportunities through cold calling, networking and social media
・Set up meetings with potential clients and listen to their wishes and concerns
・Responsible for establishing and managing relationships with customers in need of the firm’s freight transportation services
・Maintain consistently positive interactions to nurture customer relationships
・Take ownership of customer issues and follow-through till resolution
・Represent the firm in negotiating and building relationship with shippers and carriers
・Negotiate/close deals and handle complaints or objections
・Gather feedback from customers or prospects and share with internal teams
・Follow up and monitoring customer outstanding payment

・Handle customer complaints
・Analyse product defects and justify findings
・Recommend actions for improvements
・Coordinate with internal departments as well as with customers
・Work closely with all Departments especially production and sales
・Required to travel to meet customers located overseas when required

・To supervise day to day operations.
・To manage raw material inventory
・To arrange delivery to production
・Receiving of raw materials
・To prepare reports