・Floor maintenance
・Managing floor staff, meeting,
・50% management 50% floor task as a floor staff

・Process/Production Engineering
・Window to customer, communication & correspondence with Japanese
・Translation Japanese to English
・New model transfer, development and mass production
・New Model machine/equipment/tools set up
・Process validation
・Establish manufacturing /Production standard
・Cycle time study and improvement
・Process abnormality control & countermeasure
・Process improvement
・Process line patrol check (Fault finding)
・Machine/equipment preventive maintenance
・Cost down activities
・Employee training and evaluation
・Engineering Management report
・Implementation and enforcement of QA activities
・Customer quality reply, coordination and reporting

・To handle sale and rental of property – viewing, liaising with agents/lawyers/ regulatory bodies and property administration for the said property
・To prospect to new Japanese customers for sales and rental
・To handle all scopes of paperwork and keep updated on latest news and policies related to Property market for your branch
・Manage and update WEBSITE for your branch office with latest property updates
・To handle inquiries regarding property for sales and rental from owners and potential customers
・To attend appointments on behalf of company and update the company
・To manage property maintenance, renovation matters and defect check for our customers
・To assist and support general administrative work and answer telephone calls.
・To answer reception door bell and welcome guests, receive postal and courier documents.
・To assist in any other duties and responsibilities as assigned by Management from time to time.

• You will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email).
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.